Aiden Hotel Darling Harbour

Customer:

A recently opened property by Best Western, Aiden Hotel Darling Harbour is a luxury boutique location offering a 5-star experience at affordable rates. Situated within the Australian city of Pyrmont, the hotel boasts 88 luxe and compact guestrooms alongside enticing amenities such as a bar café and onsite convenience store.

Challenge:

As a newly opened property, Aiden Darling Harbour set itself the goal of providing its guests with a modern and technologically advanced stay experience representing the latest in guest safety and convenience.

Solution:

With the implementation of VingCard Essence, Aiden Darling Harbour benefits from the industry’s highest standard in hotel security, with features that include advanced RFID data encryption to eliminate the risk of keycard cloning. Aiden Darling Harbour’s decision to adopt VingCard lock technology also allows it to further accentuate its unique style. With VingCard Essence engineered as a sleek and minimalistic solution, the property’s goal of providing guests with a truly memorable experience also includes the adoption of VingCard Allure LED panels to compliment the property’s locks. Installed adjacent to guestroom doors, VingCard Allure provides hoteliers with limitless potential in creating a customizable panel background design that aligns with interior design needs. Consisting of one hallway-facing panel and another within the guestroom, VingCard Allure also boosts guest privacy and convenience by allowing them to post ‘do-not-disturb’ or ‘make up room’ notifications without having to open the door.

With Liverton serving as a Certified Partner, Mobile Access by ASSA ABLOY Global Solutions is made available to the property’s guests via the Liverton guest-facing mobile app. With Mobile Access, guests can effortlessly check-in and gain instant access to guestrooms using personal devices as a secure digital key. By also integrating its VingCard locks with Liverton’s self check-in kiosk technology, the hotel can further provide another hassle-free and intuitive alternative to the check-in/out process. Guests using the kiosks can sidestep front desk lines by instantly being issued their room key. This not only streamlines guest experiences and removes obstacles preventing guests from immediately enjoying their stay, but also represents significant time-savings for hotel staff by eliminating several routine check-in processes.

With the integration of ASSA ABLOY Global Solutions technology with Telkonet’s Eco Touch+ thermostats and EcoCentral advanced energy management system, Aiden Darling Harbour is able to instantly and automatically detect room occupancy status in real-time. This provides the ability for in-room amenities such as thermostats or lighting to be adjusted to energy-saving levels once a room becomes vacant, while automatically re-adjusting settings once a guest enters to ensure continued comfort.