Clarion Hotel Post

Customer:

Located in Gothenburg, Sweden, Clarion Hotel Post is an upscale property operating under the Strawberry brand. Situated within a historic 1920s building, the property features a spa, rooftop pool, two restaurants and even a nightclub.

Challenge:

As a Strawberry property, Clarion Hotel Post aims to provide its guests with the latest services that industry technology can offer. Beginning from the moment that guests arrive, hotel leadership desired adopting solutions that could outpace guest expectations for a frictionless, convenient and safe stay experience.

Solution:

By adopting Mobile Access with Google Wallet compatibility, Clarion Hotel Post can provide its guests with the ability to remove even more barriers standing in the way of instant guestroom access. Facilitated by an integration with the Zaplox software development kit (SDK), Mobile Access with Google Wallet allows Android users to conveniently store their guestroom keys alongside other digitalized items such as credit cards, bus passes, event tickets, IDs and more. After just a few easy steps, guests who add their room key to Google Wallet can effortlessly retrieve and use their digital key to gain room entry without having to navigate an unfamiliar mobile app.

Mobile Access utilizes NFC to support Google Wallet compatibility, allowing guests to present personal devices to Vingcard door lock readers as a secure key. To ensure maximum safety and privacy, the solution leverages NXP’s MIFARE^® 2GO credential solution, which is responsible for card lifecycle management and the complete card digitalization process for placing the room key in Google Wallet.

MIFARE 2GO is notably a cloud service, providing properties with the ability to adopt the National Institute of Standards and Technology (NIST) recommended advanced encryption standard for digitalized offerings, as well as enabling flexible end-customer journeys, whether it’s web-provisioning or the native Google Wallet experience. It also allows mobile key solutions to seamlessly exist alongside more traditional credential options such as keycards and badges.