Courtyard by Marriott St. George

Customer:

Just 120 miles north of Las Vegas, Courtyard by Marriott St. George serves as a travel destination where guests can find all the amenities needed to ensure a comfortable and enjoyable stay. Enticing offerings include two onsite swimming pools, a fitness center and luxury bed linens.   

Challenge:

Striving to become one of Utah’s most technology advanced hotels, Courtyard by Marriott St. George set itself the goal of implementing a security solution that could ensure property-wide safety while maximizing operational efficiency and providing guests with a memorable experience. The hotel further desired a solution that could minimize germ exposure risks while providing the opportunity to reduce energy costs.

Solution:

With VingCard Classic RFID implemented alongside the Visionline Access Management system, the hotel’s staff can gain direct control and oversight over all security access operations from a centralized location. This includes being able to extend guest stays or grant access to additional hotel areas such as the property’s conference rooms without requiring a front desk visit in order for a new key to be issued. With the additional availability of Mobile Access, guests are further able to bypass the front desk completely by checking in via the Marriott Bonvoy app and using their own personal devices as a digital key for access to guestrooms and other onsite locations. Using Mobile Access, guests staying at the property can not only gain hassle-free entry to authorized areas but can also importantly minimize close contact with others or with shared surfaces to reduce germ exposure risks.

VingCard Classic RFID paired with Visionline further provides Courtyard St. George with the security-enhancing ability to automatically receive alerts in real-time over potential threats. This includes being notified when a key is being used on multiple doors in order to gain access or when a door has been left ajar and in need of investigation. Should an employee determine that a key has been stolen, misplaced or used inappropriately, they can instantly deactivate the key to mitigate or even prevent a security risk.

Courtyard St. George is further  able to seamlessly integrate VingCard Classic RFID and Visionline with its  in-room smart thermostats and lights. The integration significantly allows such amenities to be notified on a guestroom’s occupancy status in order to adjust settings accordingly. When a guest checks in and a key is generated for a specific room for example, temperature and light settings are updated to ensure a welcoming and comfortable environment. Once VingCard Classic RFID and Visionline detect that a guest has left the room, thermostats and lighting will automatically enter energy savings mode to eliminate any unnecessary expenses.