CUSTOMER CASELuxury Romanian hotel destination leverages future-proof door lock technology to seamlessly and affordably replace magtripe locks with the latest in RFID and digital key functionality.

JW Marriott Bucharest Grand Hotel

Customer:

Closely situated near to Romania’s Palace of Parliament, JW Marriott Bucharest Grand Hotel serves as the only 5-star luxury property for the historic district. Featuring 402 guestrooms, the hotel boasts a modern and trendsetting décor, while its expansive range of amenities, including six restaurants and lounges, ensures that any guest expectation can always be fully addressed.

Challenge:

Previously equipped with magstripe-based VingCard locks, property leadership sought to update its security access abilities in order to meet new hotel environment expectations and to comply with Marriott’s global initiative to provide guests with contactless-compatible services.

Solution:

While upgrading its VingCard locks to RFID and Mobile Access functionality, JW Marriott Bucharest Grand Hotel benefitted from a straightforward and swift process that does not require the replacing of existing lock components. By using an official ASSA ABLOY Global Solutions upgrade kit, the property can also sidestep any potential lapses in security that come with utilizing an untested third-party integration.

With the upgrade completed, guests staying at JW Marriott Grand Hotel Bucharest can now use the Marriott BonVoy loyalty program app to circumvent the front desk and instead check-in digitally via personal device. Once checked-in, guests can again avoid close contact or shared surfaces with the receiving of a digital key that grants both immediate and secure access to guestrooms. Guests can even use personal devices for convenient and germ-free to access public hotel areas such as elevators, meeting rooms and the onsite fitness center.

For guests not signed up with the Marriott BonVoy Loyalty app, VingCard Classic RFID can still provide enhanced safety and convenience through its use of advanced security protocols. Each RFID keycard that operates with VingCard Classic RFID is equipped with industry-leading data encryption technology that prevents unauthorized keycard cloning risks. As with Mobile Access, guests also only require one key to gain effortless access to guestrooms and other hotel areas.

Further bolstering JW Marriott Grand Hotel Bucharest’s security and guest convenience capabilities is the implementation of the Visionline access management system. With Visionline, hotel staff can instantly revoke access to any keys suspected of being stolen or used inappropriately. Employees can also receive alerts for real-time security events such as a wandering intruder and can extend guest stays or issue guestroom reassignments without requiring guests to make a front desk visit.

Testimonial
Results
  • Upgrade magstripe-based VingCard door locks to VingCard Classic RFID.
  • Integrate Mobile Access with the Marriott BonVoy mobile app for convenient and instant guestroom access.
  • Boost hotel security using Visionline’s real-time security alert features.

“The adoption of digital platforms is a must for hotels as the industry looks to rebuild guest trust, and forward-thinking technology providers such as ASSA ABLOY Global Solutions are a tremendous asset in allowing properties to quickly adapt their services as industry conditions continue to evolve. With its adaptable VingCard lock technology, ASSA ABLOY Global Solutions also provides the flexibility that hotel businesses need to cater to an array of operational or guest preferences while always ensuring the highest level of security.”

 Iulia Pocol, Marketing and PR Manager at JW Marriott Bucharest Grand Hotel.

ASSA ABLOY Global Solutions | Hospitality has transitioned to Vingcard. While our case studies and press releases may still reflect our previous branding, we are now operating under the Vingcard name.

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