Kalahari Resorts & Conventions

Customer:

Kalahari Resorts and Conventions operates full-service destinations that combine America’s largest indoor waterparks with the magic of Africa. Each of its locations focuses on providing an enjoyable stay for guests of every demographic, with amenities that include luxury spa services, family entertainment centers, as well as meeting and event spaces.

Challenge:

For each of its locations, Kalahari Resorts sought out a security access solution that could ensure maximum safety for both guests and staff. At the same time, company leadership desired a solution that could also enhance convenience as guests traverse their way around each resort.

Solution:

With each of the VingCard lock solutions deployed by Kalahari Resorts, ASSA ABLOY Global Solutions utilizes cutting-edge data encryption to sidestep risks of credentials being cloned that can result in lapses in security and unauthorized room access. As a resort operator with a reputation for providing its guests with exciting and memorable experiences, Kalahari Resorts’ decision to adopt VingCard locks also comes from each lock featuring an attractive design that can seamlessly complement and enhance each location’s interior décor.

Also setting VingCard RFID locks and the Visionline access management system apart is the ability for Kalahari Resorts to seamlessly provide guests with security access credentials that can also serve as a form of payment and identification. With just one RFID wristband or keycard, guests can safely and easily access their rooms, gain entry to other resort areas such as waterparks and purchase items without having to carry around personal credit cards or cash. Such abilities eliminate unnecessary barriers that can prevent guests from immediately enjoying their experience without coming at the cost of reduced security.

Deploying Visionline as an online solution, Kalahari Resorts can boost guest convenience even further by allowing staff to issue RFID wristbands granting access to onsite amenities despite an early check-in when their guestroom may not yet be ready for use. Once their room has been made available, guests can be effortlessly notified via text and can seamlessly use the same wristband already issued in order to gain entry. In addition to ensuring a more enjoyable guest experience, Visionline’s capabilities also increase overall security and efficiency by issuing real-time alerts for potential security threats and by providing in-depth reporting that ensures any needed maintenance is always handled in a timely manner.

Engineered with a focus on future-proof scalability, VingCard locks at Kalahari Resorts locations come equipped Mobile Access-ready compatibility. This allows hoteliers to later add the ability to provide guests with room access using their own personal devices as a secure digital key and without requiring the replacement of existing door hardware.