CUSTOMER CASE

Rotterdam Marriott Hotel

High-rise hotel leverages future-proof technology to seamlessly update to VingCard Classic RFID alongside providing guests with self check-in and guestroom entry via the Marriott Bonvoy app.

Customer:

A spacious and modern hotel located in The Netherlands, Rotterdam Marriott Hotel is ideally situated in the center of Rotterdam and is housed within the first 15 floors of an attractive sky rise. Able to meet the accommodation needs of any traveler, the property features a range of guestrooms, executive suites and even a presidential suite for guests to choose from.   

Challenge:

Previously equipped with a VingCard Mag stripe lock model installed in 2001 which offered the benefits of a 20-year lifespan, Rotterdam Marriott Hotel has been able to keep pace with ongoing advances in security access technology thanks to the design of VingCard locks which eliminate any need for additional drilling when upgrading to a newer solution.  Yet with the inevitable changes in market needs, Rotterdam Marriott Hotel recognized that growing guest demands for enhanced safety alongside Marriott brand requirements necessitated another upgrade.

Solution:

With VingCard lock technology already present at the property, hotel leadership could sidestep unnecessary complex installations and integrations when seeking to upgrade to advanced RFID security and Mobile Access-compatible services. With the simple replacing of VingCard Classic locks with the latest Classic model featuring both RFID and BLE capabilities, the property can now benefit from advanced technology that eliminates the risk of unauthorized keycard cloning while preventing guests from being inconvenienced by de-magnetized keycards. With instant Mobile Access compatibility, VingCard Classic RFID also ensures that the property can align with Marriott brand requirements to provide guests with a contactless alternative to checking in and accessing guestrooms.

Available via the Marriott Bonvoy app, digital check-in and room entry significantly provides the property’s guests with the option to sidestep visiting the front desk where they may come into close contact with others. Guests can instead use personal devices to check-in and receive a digital key granting both instant and secure access to their guestrooms. Designed using ASSA ABLOY’s award-winning Seos technology, Mobile Access notably prevents any potential lapses in security by using the highest standard in data encryption and secure communication channels to deliver digital keys to guest devices.

Leveraging ASSA ABLOY Global Solutions’ reputation as a comprehensive security solutions provider, Rotterdam Marriott Hotel also features the company’s advanced line of Elsafe electronic safes in each guestroom. Relying on Elsafe technology to safeguard guest valuables for over 20 years, the property continues to ensure total guest peace of mind with safe features that include industry-leading encryption and anti-tamper labyrinth protocols. Offering a range of models, sizes and color options, Elsafe safes are further recognized for their ability to precisely match any specific hotel and guest needs.

Testimonial
Results
  • Upgrade existing Magstripe door locks to the latest in RFID security.
  • Leverage Mobile Access Technology to provide guests with contactless and instant access to guestrooms via the Marriott Bonvoy app.

"Hotel business and guest needs can change very suddenly in today's market environment so it is crucial that providers can supply  technology  able to evolve alongside current trends in order to continue meeting guest expectations, significantly without resulting in costly investments each time a new feature becomes available. ASSA ABLOY Global Solutions with its adaptable security access platforms represents the ideal combination of enhanced  functionality  and future-proof affordability that the industry  requires. Following the company's  most  recent  implementation, we are ful ly confident in being able to meet guest expectations for enhanced security, convenience and hotel cleanliness in 2022 and far beyond."

Guus Verhulst, Executive Assistant, Manager at Rotterdam Marriott Hotel.

ASSA ABLOY Global Solutions | Hospitality has transitioned to Vingcard. While our case studies and press releases may still reflect our previous branding, we are now operating under the Vingcard name.

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