Seneca Resorts & Casinos

Customer:

Established by the Seneca Nation of Indians, Seneca Gaming Corporation owns and operates several luxury casino resort destinations throughout the state of New York. Its world-class locations feature more than 6,000 slot machines, 140 table games and 1,000 guestrooms.

Challenge:

At Seneca Allegany Resort & Casino and Seneca Niagara Resort & Casino, corporation leadership sought to upgrade its security operations abilities in order to ensure guest relaxation and peace of mind. At the same time, leadership desired a solution that could enhance guest convenience and boost the efficiency of operations.  

Solution:

Now equipped with VingCard door locks enabled with Mobile Access and supported by the latest in online-based access management, the two resort and casino locations are able to achieve the industry’s highest standard in property security while still maintaining a seamless and hassle-free stay experience for each visiting guest. RFID-based VingCard door locks protect the safety of guests and staff from the risks of unauthorized room access. Designed using the industry’s latest data encryption protocols, VingCard door locks can prevent guestroom keycards from being cloned which is often a tactic used by those seeking to steal valuable items or otherwise cause harm.

With Mobile Access enabled, guests staying at either location can also gain instant and secure access to their guestrooms using their own personal devices as a secure digital room key. With Mobile Access, the casino resorts can also further enhance building and guest safety thanks to the solution’s incorporation of ASSA ABLOY’s Seos credential-issuing technology.

For both locations, VingCard locks and Mobile Access are supported by ASSA ABLOY Global Solutions’ online-based access management technology. This significantly provides casino resort staff with additional enhanced security capabilities that further minimize the likelihood or level of damage caused by a potential threat. Features include the ability to receive real-time alerts for any issues requiring immediate attention, such as a door that has been left ajar or a keycard that is being used on multiple doors in an effort to gain access. If a key is suspected of being stolen or used inappropriately, employees can instantly cancel the credential before any harm occurs. The system further features the ability to grant or block off access to specific onsite areas as needed, and by individual key or for certain types of groups. Should a security-related issue take place, staff can additionally access door lock audit trails remotely and in real-time, ensuring that they have ready access to the information they need to make informed decisions on the best course of action