Vingcard Introduces the Vostio Operations Management Platform to Empower Hotel Workforce Management and Efficiency

With its ability to optimize workflows and enhance communication, Vostio Operations Management empowers hotel teams to deliver a superior guest experience. From housekeeping and front office to engineering and F&B, the platform provides real-time information that enables hotels to make data-driven decisions, reduce operational costs, and improve overall service quality.

Key Features of the Vostio Operations Management platform include:

• Guest Experience Management: Facilitates quick, coordinated handling of guest complaints, ensuring that any issues are resolved efficiently and enhancing overall guest satisfaction.

• Housekeeping Optimization: Provides real-time room status updates, assists with cleaning schedules, and tracks amenity usage, making housekeeping more efficient and cost-effective.

• Front Office Support: Organizes guest requests, manages lost and found items, and improves communication between the front desk and other departments to ensure smooth service.

• F&B Management: Optimizes minibar management, allowing hotels to track usage, replenish stock efficiently and maximize turnover in food and beverage services.

• Engineering and Maintenance: Streamlines maintenance tasks and preventive measures, ensuring that issues are addressed promptly, minimizing downtime, and improving asset longevity.

• Management Insights: Delivers detailed analytics on asset use, task performance, and cost control, empowering hotel management with actionable insights to optimize processes and control costs.

"Vostio Operations Management has been refined through its implementation in over 500 hotels," said Li Wang, SVP and Head of Hospitality at Vingcard. “This real-world experience has allowed us to evolve the platform to meet the actual needs of hotel operations, ensuring efficiency across all departments.”

To learn more about the Vostio Operations Management platform, please click here.

For more information about Vingcard and its products and solutions, please visit vingcard.com.